Question 1

How much is shipping to West Malaysia?

Accepted Answer

Flat-rate postage to any state in Peninsular Malaysia. Free shipping may apply above a minimum order — see the shop banner.

Question 2

How much is shipping to East Malaysia (Sabah/Sarawak)?

Accepted Answer

Flat-rate postage to Sabah and Sarawak.

Question 3

What payment methods do you accept?

Accepted Answer

DuitNow QR and Touch 'n Go eWallet.

Question 4

How long does order processing take?

Accepted Answer

Physical orders need a minimum of 3 working days to process after payment is confirmed. Digital products are delivered instantly.

Question 5

How do digital products get delivered?

Accepted Answer

Once payment is confirmed, download links appear in your account under Downloads. Each file has a download limit and expiry.

Question 6

My payment is still pending — what do I do?

Accepted Answer

Upload your payment receipt on the order page. Confirmation usually happens within a few hours during working days.

Frequently asked